Designing and Creating an Application |
15% |
- Determine if an application is a good fit with ServiceNow
- Design and implement a data model
- Create modules
- Create mobile versions of applications
- Use Application Scope
|
Application User Interface |
20% |
- Create, design, and customize forms
- Add/Remove fields from forms and tables
- Write, test, and debug client-side scripts for desktop and mobile
- Write, test, and debug server-side scripts
- Use a Record Producer as an application’s UI
|
Security and Restricting Access |
20% |
- Restrict access to applications and application modules
- Automatically create application Access Controls
- Manually create, test, and debug Access Controls
- Use GlideSystem methods to script security
- Use Application Scope to protect application artifacts
|
Application Automation |
20% |
- Write, test, and debug Workflow
- Implement and use Document Feeds
- Create and use Application Properties
- Create Events, Scheduled Script Executions (Scheduled Jobs), and Utils (application) Script Includes
- Send and receive email
- Design and create Homepages and reports
|
Working with External Data |
10% |
- Import data in CSV or Excel format
- Integrate to, including testing and debugging, an external data source using SOAP
- Integrate to, including testing and debugging, an external data source using REST
|
Managing Applications |
15% |
- Download and install applications
- Use Team Development to manage source code versions and code review
- Use the ServiceNow Git integration to manage source code
|